Questions about refunds and shipping
What is the cost of shipping?
Shipping Information
We offer FREE Shipping on all Orders
What forms of payment do you accept?
Payment Methods
We accept the following secure payment options:
- Debit & Credit Cards (Visa,
MasterCard) - Instant EFT via trusted South
African banks - PayFast – a secure and trusted
South African payment gateway
All payments are processed
safely and securely for your peace of mind.
When will I receive my order?
We aim to get your order to you as quickly as possible!
- Processing Time: 1–2 working
days - Delivery typically takes 7–10 days— but in most cases, it arrives sooner!
You’ll receive a tracking number
via email or SMS as soon as your order is on its way.
We deliver across South Africa
straight to your door.
How does your refund policy work?
Refund Policy – 30-Day Money-Back Guarantee
We’re so confident you’ll love our products, we’re offering a risk-free 30-day money-back guarantee — no returns required.
No tricks. No gimmicks. Just peace of mind.
If you’re not completely happy with your purchase for any reason — whether it didn’t work for you, or you simply didn’t like it — we’ll give you a full refund. You don’t even need to return the used product.
Why? Because we believe in what we sell.
And if, for some reason, it doesn’t work for you, that’s on us — not you.
This policy exists so you can try Comfort Cart products with ZERO risk.
If it works for you, we know you’ll come back. If not, we’ll make it right.
To request a refund, simply contact our support team at howzit@comfortcart.co.za
Do you ship internationally?
Currently, we only ship within South Africa.
We do not offer international shipping at this time.
We’re focused on providing fast and reliable delivery nationwide—and we’re working hard to expand in the future!